Reference

Terms That Govern Your bq77 Account

These terms set out what you agree to when you open and use a bq77 account — covering deposits through bKash, Nagad, and Rocket, how withdrawals are processed, and what we expect from you.

bKash Deposits CoveredNagad & Rocket PaymentsAccount Eligibility RulesWithdrawal ConditionsJurisdiction-Dependent Access

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HOW WE OPERATE

How bq77 Handles Your Account Under These Terms

We apply these terms consistently across every account. Here is how the key areas work in practice — from how we verify your identity to how long we keep your data.

Account Verification

When you request a withdrawal, we verify your identity against the wallet name on your bKash, Nagad, or Rocket account. This step protects your funds and keeps the account in your name only.

Data Retention

We retain account records for as long as required by applicable law in your region. You can request a summary of the data we hold by contacting support through your registered account.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. If you suspect unauthorised access, contact us immediately via live chat to freeze the account.

Requesting Changes

To update your registered mobile number or wallet details, submit a request through the Help Centre with proof of ownership of the new number. Changes take effect after our team confirms the request.

TERMS CONTACT

Questions About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, reach us through the channels below. We handle terms-related queries separately from general account support so your question gets to the right team.

What These Terms Actually Cover

bq77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on bq77, you confirm that you have read and accepted these terms in full. They apply to every action you take on the platform — opening your account, funding it via bKash, Nagad, or Rocket, placing wagers, requesting withdrawals, and contacting support.

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We may update these terms when our services change; we will notify you through your registered account before material changes take effect. You are responsible for keeping your login credentials secure. Sharing account access with another person is not permitted and may result in account suspension.
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Withdrawals are processed back to the same wallet used for the deposit — if you deposited via Nagad, your withdrawal goes to Nagad. We do not process withdrawals to a different payment method than the one used to fund the account. These terms are governed by
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the laws of the jurisdiction applicable to your region. If any part of these terms conflicts with local law where you are located, local law takes precedence. Availability of our services depends on your local regulations and the eligible regions we support — it is your
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responsibility to confirm that using this platform is lawful where you are.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions on These Terms

These are the questions we hear most often about how our terms apply to real account situations.

Yes. The terms cover every transaction on your account regardless of which wallet you use — bKash, Nagad, or Rocket. The same rules on deposits, withdrawals, and account conduct apply across all three.

Access depends on your local law and the regions we currently support. It is your responsibility to confirm that using this platform is lawful where you are located before opening an account.

A breach may result in suspension or permanent closure of your account. Any balance held at the time of closure is subject to review under the terms before a decision on withdrawal eligibility is made.

Log into your account, go to the Help Centre, and submit a data request. We will compile the records we hold under your account and respond within the timeframe required by applicable law.

We notify you through your registered account before any material change takes effect. Continuing to use the platform after the effective date means you accept the updated terms.

Where a specific clause conflicts with the law applicable in your jurisdiction, local law takes precedence for you. The rest of the terms remain in effect for the parts that do not conflict.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoBq77 Banking InfoAbout Us InfoLegal

Terms That Govern Your bq77 Account

How bq77 Handles Your Account Under These Terms

Account Verification

Data Retention

Account Security

Requesting Changes

Questions About These Terms

Common Questions on These Terms

01 Do these terms apply to all payment methods including bKash and Nagad?

02 Can I use bq77 if I am in Bangladesh?

03 What happens if I breach these terms?

04 How do I request a copy of my account data?

05 Can bq77 change these terms without notice?

06 What if part of these terms conflicts with local law in my region?

Terms & Conditions

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